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What time can the rentals be picked up? They are picked up by appointment only.
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What time are the rentals due back? They are due back by noon follwing the last nights rental.
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If we turn our rental in early, do we get a refund? No refunds will be made for early returns, late pick ups or unused miles.
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How old do you have to be to rent? You must be at least 21 to rent a travel trailer and you must be at least 25 to rent a motorhome. You must provide a valid driver's license and current proof of insurance.
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How long does it take to pick up a trailer? It takes approximately 30 minutes to one hour to sign papers and go through the walk thrus thoroughly.
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Are the travel trailers and motor homes allowed in Canada or Mexico? NO They are only allowed to go to the pre approved destination on your rental contract.
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Are there any other places they are not allowed? Alaska and Hawaii and some desert areas , like Death Valley, as well as some off road areas. You will be liable for damages in the units are taken OFF-ROADING.
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What kind of fuel mileage do the motorhomes get? Generally between 7-13 miles per gallon. Depending on driving conditions.
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What happens if we get a flat tire on a motorhome? There is 24 hour roadside assistance. Simply call the phone number provided and help will be on its way. Please do not attempt to change a tire on a motorhome.
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Can I purchase extra insurance? Yes, we do offer supplemental liability insurance.
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Do you have generators for rent? YES, Motorhomes have built in generators. There is a charge of $1.00 per hour of usage. Generators for the travel trailer can be rented by the day.
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Are pets allowed? Not usually. Special arrangements can be made in certain cases.
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Are there televisions in the trailers/motorhomes? The Motorhomes are equipped with a 13" TV/DVD Combo. The trailers offer a 20" TV with Satellite TV as an added option for a small fee.
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Are we allowed to use the awnings? NO Awnings are locked and you will be fined for their usage.
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Are there child safety seats in the Motorhomes? No , there are standard seat belts. You will need to provide your own child safety seats according to state laws.
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Can I tow a trailer or boat with the motorhome? NO. Towing is NOT allowed.
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Is it hard to drive a motorhome? No its very simple. Please see the section on driving tips.
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Can we get on the roof? No . We ask that you don't go on the roof or use the ladder.
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Is the water drinkable in the trailers and motorhomes? We do not recommend that you drink the water. It is best if you bring bottled drinking water.
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Are there levelers provided for the Motorhome? Yes and we will show you how to use them.
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What if I have to cancel my reservation? Simply call or email us as soon as you know. Your reservation fee will not be refunded.
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What if I get a parking or traffic violation? You are responsible for ALL traffic and parking violations.
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How much potable water is on board? 25 - 40 gallons depending on the unit.
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How much Hot Water is there on board? You will have 6 gallons of hot water, enough for one conservative shower. When used up it will take approximately 30 minutes to recover.
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Is there a first aide kit in the motorhome? Yes there is a first aide kit in the kitchen as well as an emergency roadside kit in the exterior compartment.